Question 1

Who is MarketingAtelier designed for?

Accepted Answer

For freelancers, small businesses, and SMBs with marketing teams of up to 50 people, as well as agencies looking to scale their production. If you're a high-traffic pure-play e-commerce business, Shopify + Klaviyo remain more specialised. If you're an enterprise with a complex MarTech stack and Sales Hub needs, HubSpot Enterprise is a better fit.

Question 2

Is Maia really different from ChatGPT?

Accepted Answer

Yes. Maia learns your brand (design system + tone of voice) and maintains a persistent memory per project. It proposes multi-step strategies orchestrated within the platform (CRM audience → landing page → form → email sequence) and analyses your KPIs post-campaign, enriching its memory for next time. ChatGPT starts from scratch every conversation; Maia gets sharper with every cycle.

Question 3

Can I migrate from Mailchimp, HubSpot, or Brevo?

Accepted Answer

Yes. Native CRM contact sync is available for Mailchimp, Brevo, Mailjet, and SendGrid. Email template import works via HTML, ZIP, or URL — the AI rebuilds the design as reusable sections. For Webflow or WordPress sites, the AI analyses the structure and reproduces it in WebAtelier. On Pro and Business plans, the team supports your migration at no extra cost.

Question 4

All modules in every plan — really?

Accepted Answer

Yes, by design. The Free plan already gives access to MailAtelier, WebAtelier (1 site), CRMAtelier (250 contacts), DesignAtelier, AgentAtelier (50 Maia credits), FormAtelier, and SocialAtelier. Paid plans unlock campaign sending (SendAtelier) and increase volume limits. No features are artificially locked behind an upgrade.

Question 5

Does my data stay mine?

Accepted Answer

Hosted on Supabase in Europe (natively GDPR-compliant). AES-256 encryption for API keys and Stripe. Full one-click export at any time: contacts, templates, sites, Maia memory, design systems, transactions. Your data is never used to train third-party AI models.

Question 6

Can multiple people collaborate?

Accepted Answer

The Pro plan includes 4 users (you + 3 guests), Business includes 11. Granular roles: admin (full access), member (create / edit), viewer (read-only). AI credit balance, CRM contacts, templates, and the design system are shared across the workspace. Free and Starter are single-user.